Data Bridge Market Research have published an extensive report on the global mainframe market. Tracking the years 2022 – 2029, their report contains data points and analysis that will be vital to all professionals in the legacy space and beyond. Jubilant are summarizing their key findings in this article, while the full report can be downloaded here.
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In a recent report published by TechTarget, talking to 500+ IT Decision Makers, it was revealed that 25% of software purchasers would consider switching their vendor if they experienced poor customer service. This eclipsed what might be traditionally considered as more immediate concerns, with security breaches placed at 22% and cost savings moving 17%. Clearly of all the compelling events which could hit a company, a bad experience with customer support can really shift opinions: and purchasing decisions.
